Refund policy

At Tworro we put a lot of care into creating products that offers real value. Your experience matters to us, and we're here to support you if something doesn't go quite as expected.

While all sales are generally final due to the nature of digital content, we understand that unique situations can come up. That's why refunds are handled on a case-by-case basis, at our discretion. Whether there's been a payment error, a technical issue, or you're just not fully satisfied, we're happy to hear you out and find a solution that feels fair.

Situations where we may offer a refund include:

• Accidental or duplicate purchases.
• Technical problems that prevent access or use of the product.
• A product not functioning as described, and we're unable to resolve it.
• General dissatisfaction, where we believe a refund or alternative solution is appropriate.

If something didn't go the way you expected, please contact us. Include your order details and a quick explanation, and we'll personally review your request as soon as possible.

We genuinely care about your experience. If you're unhappy for any reason, reach out. We're here to listen and want to make sure you feel good about using Tworro.

This refund policy was last updated on Juli 19, 2025.